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Frequently Asked Questions

Why is IMHW a private-pay practice?

Operating as a private-pay practice allows us to provide individualized care without the restrictions often associated with insurance coverage. This gives us greater flexibility to focus on your unique needs, treatment goals, and the time needed to address them.


Can I use my insurance?

We do not bill insurance directly. However, we can provide a superbill upon request that you may submit to your insurance company for possible out-of-network reimbursement. Coverage and reimbursement vary by plan and are not guaranteed. We encourage you to verify your benefits with your insurance provider.
 

Are telehealth appointments available?

Yes. We offer both in-person and telehealth appointments when clinically appropriate and permitted by state licensing requirements.
 

Where are you located?

Our office is located at Charlestown Crossing, 3007B Charlestown Crossing Way, Suite 201B, New Albany, Indiana 47150, conveniently located near Interstate 265.
 

What states are you licensed in?

Autumn Allgeier is licensed as a nurse practitioner in Indiana and Kentucky.
 

What are your fees?

New patient evaluations are $350, and standard follow-up appointments are $200.
NeurOptimal® neurofeedback sessions are $80 individually, $400 for a package of six sessions, or $1,300 for a package of twenty sessions.
 

Do you offer complimentary introductory calls?

Yes. We offer a complimentary 15-minute introductory phone call to briefly discuss your needs, answer general questions, and determine whether our practice may be a good fit. This call is not a clinical appointment and does not include an evaluation or treatment recommendations.